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Your small business is growing. Congratulations!
While you’re basking in the success of your venture, you’re also coming into terms with the challenges it entails. You now have more customers to cater to, more systems to organize, and more strategies to come up with.
Exciting, right? But you'll need all the help you can get to be effective.
So now that you’re looking into hiring some people to be your extra hands, the question is: Who exactly should you hire? And how do you choose?
Here are the different types of people you can hire for your small business.
Business owners often hire full-time or part-time staff because of how easy it is to work with people who are physically present.
You get to segregate the workload and provide instructions in person. Every employee has their own scope of work — recruitment, marketing, and sales, to name a few — allowing each staff to focus and have time for individual growth.
A team also forms a better workplace culture. Exchanging ideas become easier when you’re in one place. Friendships also develop, which increases morale and, in turn, improves the quality of their work.
The downside is that traditional employment adds costs to your operation. For one, you have to provide employees with mandated benefits. You also have to spend money on training and office facilities.
Ernst & Young predicts that almost one in five workers will be freelancers globally by 2020. As such, you can tap into the global freelance market, improving your chances of finding the best person for the job.
Furthermore, freelancers strive to deliver well on their output. They run a business that depends on a constant flow of work and clientele. Therefore, they'll do their best to keep you as their client.
Freelancers are also a cost-effective option for your business. You get to save 20-30% of your costs because you don’t need to provide employee training and benefits. You may set payment terms — hourly, per project, etc. — to limit paying for idle time.
On the downside, freelancers may not be the best choice if you value exclusive and committed work relationships. One day they’re committed to you, and then suddenly they're difficult to contact.
It also takes time to find the right one to do the job for you. There may be a lot of platforms to find them — like Upwork, Freelancer, Fiverr, and others. But, it takes time to choose someone who has the skill sets you need and the commitment you expect.
A remote staff works outside of a physical office — either on a freelance, part-time, or full-time basis. They can work anywhere they want, as long as they deliver their required work on time.
Hiring remote staff is now on the rise globally. In 2013, there was a 26% increase in remote job postings, and 83% of hiring managers have predicted the popularity of remote work in the next five years.
So why should you consider hiring them?
It costs less for your business, compared to hiring traditional employees. You don’t have to spend on workspace since they don’t report to an office.
Like freelancers, you also get to recruit from anywhere in the world, which gives you the option to recruit from countries with low labour costs. Hiring remote workers also encourage productivity. They tend to have more focus since they’re not distracted by needless meetings and other interruptions common in a traditional office.
However, having remote staff comes with some disadvantages.
Although communication is accessible thanks to advances in technology, it can’t beat communicating in person. You should also consider the security risks. Remote staff handle sensitive info outside your business area, so you have to invest in measures to keep that data secure.
Virtual assistants are particularly helpful for simple but repetitive tasks. This includes managing calendars, booking reservations, research and managing social media accounts.
The biggest advantage of hiring virtual assistants is the tenfold increase in your productivity.
By letting others handle repetitive tasks, you have time to focus on core business activities that affect your bottom line — including business strategy, funnel audits, and team management. That’s more opportunity for your business to grow!
But like everything on this list, you still get some disadvantages.
With virtual assistants being remote, it may be hard to communicate ideas effectively. Also, virtual assistants are likely working with other clients. So unless its stated in the contract, don't assume that you’re their only priority.
There sure are a lot of options for you in hiring people for your business. Now how do you choose what kind of workers to hire?
Consider these three factors:
Virtual assistants are perfect if you need help for simple, administrative tasks.
For tasks that are typically project-based — graphics designing, writing, programming, and the like — it’s good to hire freelancers and remote workers.
Meanwhile, for tasks that need constant supervision and handling of business resources, form a team of full-time or part-time staff. That way, they’ll be based in your office and you can work together more efficiently.
If you need staff for single or seasonal projects, you can opt to hire independent workers like freelancers and virtual assistants.
But if you’re looking to hire help for long-term projects, or you’re hoping to keep the worker for a long time, it’s better to hire full-time or part-time employees.
Hiring full-time and part-time staff requires the greatest amount of budget, as you need to consider their salary, their mandatory benefits, and their workspace in your office.
If these are not yet possible for your budget, consider hiring remote staff to save up on workspace expenses.
To save even more on benefits, hire freelance staff or virtual assistants.
Manpower is essential for businesses as it proportionates to productivity. With a solid team, you complete tasks on time and effectively scale your business.
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