What are the Best Payment Solutions for Your Business in Southeast Asia?
Despite the economic boom of the region, a majority of Southeast Asians have surprisingly remained unbanked. The current situation opens exciting opportunities for FinTech platforms, providing e-commerce businesses and customers with more payments options.
If you’re planning to incorporate an electronic payment service to your business, then we’ve got you covered. Make an informed choice by learning more about the top online payment systems in the region below.
Southeast Asia’s e-Payment Landscape
As ecommerce and freelance work continue to make their mark on Asia, new developments are made to streamline the payment process. Asian consumer markets are now open to electronic payment platforms. They are convenient, fast, and real-time. And they happen to cater to peer-to-peer payments, online payment options, and more.
Cashless transactions in Asia are expected to hit 276.8 billion by 2020. This is likely since the region claimed 40% of the $1.8 trillion total payment industry revenue in 2014.
This hasn’t stop Southeast Asian companies like Grab to step up their game. GrabPay is becoming a multifunctioning e-wallet that can cater to various services, including ride haling, food delivery, and online grocery shopping.
In Asia, electronic payment is huge in China — with Alibaba and Tencent leading the market.
Together, Alipay and WeChat Pay hold more than 90% of the mobile payment market.
Both companies are unstoppable as they have ventured into money-transfer service, catering to Hong Kong-based workers from Indonesia and the Philippines. The workers can send money to their homes through their affordable and easy remittance services.
In Southeast Asia, Indonesia’s homegrown tech startup Go-Jek is expanding their reach with digital payments, including the mobile wallet Go-Pay. InstaPay, still in Indonesia, offers small and medium businesses with the option to accept payments through Line or WhatsApp.
The Philippines doesn't have a dominant e-payment platform but is home to various players fighting for the number one spot, including GCash, PayMaya, Visa PayWave, and Dragonpay.
Southeast Asia’s Top Online Payment Platforms
Alipay is a third-party mobile and online payment platform launched by the Alibaba Group. Today, it is available in eight Southeast Asian countries and 40 countries globally.
Resorts World Manila adopted Alipay to facilitate payments for dining, hotel stays, and other recreational activities within the complex. The Sule Shangri-La Hotel in Yangon, Myanmar also accepts payments through Alipay as well as various shops in Vientiane, Laos.
Benefits of Alipay
- Process direct payments from Chinese customers. China claims a large chunk of the buying population. With Alipay as one of the country’s most popular payment methods, businesses no longer need to open a business account to operate in China.
- Easily integrate Alipay into online stores. Looking for a seamless solution to combine your online and offline business? Integrate Alipay as an alternative payment option.
WeChat Pay is a cashless payment method embedded in the WeChat app.
Apart from messaging, sharing updates and pictures, We Chat is also used to purchase goods and services. In fact, it is the main cashless payment method in China.
Benefits of WeChat Pay
- Your international business reaches the lucrative Chinese market with WeChat Pay. Chinese customers consume content from the WeChat app every day. In addition to using the online payment option, post relevant content to generate more leads.
- QR Codes. The Chinese payer can utilize QR code payments generated by the Chinese vendor.
GrabPay is the e-payment platform of Grab, a large tech company based in Singapore. It is used for Grab rides, in-store purchases, and GrabFood deliveries.
Its features include GrabPay credits, instant credit shares with family and friends, credit/debit card links, and more. The e-payment platform is currently strong in Singapore, Malaysia, and the Philippines.
Benefits of GrabPay
- Money transfer. GrabPay users can send money between each other. They can send transfers through a QR code or a mobile phone number.
- In-store purchases and rewards. Users can gain points by using Grab services such as Grab Car. Points can add up to upgrade the user’s status. They can be redeemed for various rewards in the app. These points are useful across the Grab regions: Singapore, Indonesia, the Philippines, and Malaysia.
Note: You can’t make a purchase in another country using GrabPay wallet if you didn’t top up using the said country’s currency.
PayEase’s payment services include SMS mobile payments, internet banking, and point-of-sale terminals. They also provide online payment services to established western retailers.
Benefits of PayEase
- Well-connected. PayEase is connected with 23 major Chinese banks. They support 63 kinds of credit and debit cards.
- Ideal position to connect west to east. They are capable of smoothly connecting e-commerce merchants in the west to Asian, particularly Chinese, consumers.
AsiaPay is based in Hong Kong. They provide professional payment consulting and local payment services in 12 Asian countries. This includes China, India, Indonesia, Singapore, Taiwan, Thailand, and Vietnam.
Benefits of AsiaPay
- Wide credit card support. They accept and process payments from Visa, MasterCard, American Express, JCB, China UnionPay and credit and debit cards.
- Security against financial threat. AsiaPay has exceptional fraud detection and management solutions.
Dragon Pay is one of the most used online payment portals in the Philippines. They open opportunities for customers to pay for online purchases using non-credit card options.
Their innovative payment solutions focus on utilizing banks, mobile payments, ATMs, and payment centres.
Benefits of Dragonpay
- Supports recurring payments. Dragonpay handles payments that are given on a regular schedule. Originally only ideal for credit cards, Dragonpay was able to provide a feasible solution for debit-based recurring payments too.
- Mass payout function. Businesses can use this function to make simultaneous payments to multiple individuals.
GCash is a mobile wallet in the Philippines that lets users buy load and items from affiliate businesses, send and receive money, pay bills, and more. They recently partnered with Alipay to make the platform more global.
Benefits of GCash
- All-in-one mobile integration. Since most users in the Philippines use prepaid mobile accounts, prepaid loads are useful. GCash enables that prepaid load to be more, where users can also easily make payments and conduct peer-to-peer transactions.
- Convenience. GCash users can send money, pay bills, send mobile load credits, and more with their GCash accounts. What’s better — more and more stores, apparel and others, accept GCash payments.
PaySec provides debit card payment processing services for China, Thailand, Malaysia, and Indonesia.
PaySec can provide online payment support to any industry. Some of the current companies they work with are in travel, e-commerce, forex, and many more. They offer personalized services for each client.
Benefits of PaySec
- Integrated dashboard. PaySec clients have personalised dashboards, where they can monitor their transactions and access 24/7 merchant support. There’s also a customized payment solution in each territory.
- Wide variety of payment options. They address the diverse payment landscape in Asia by supporting local bank transfer, WeChat pay, Alipay, and EasyPay.
Red Dot Payment
Red Dot Payment
Red Dot Payment is based in Singapore. They support payments using Visa, MasterCard, China UnionPay, eNETS, Alipay, Tenpay, and 99Bill. Their focus is on cost reduction, revenue growth, and flexibility.
Benefits of Red Dot Payment
- Ideal for the hospitality industry. They offer efficient and convenient payment solutions for hotels and their guests. They support secure and instant direct booking of hotel rooms using major internet booking engines.
- Online invoicing. Red Dot Payment offers RDP InstanCollect™. Their in-house online invoicing solution makes it easier for you to send invoices to your clients through email. Included in the email is a link so that your clients can instantly send payments. That's it. Fast, easy, and convenient transaction.
MOLPay provides payment services for credit and debit cards. They cater to more than 170 currencies. MOLPay also provides domestic online banking for more than 100 APAC banks.
Since 2005, they have linked international brands to Southeast Asian consumers, making them a leading payment platform in the region.
Benefits of MOLPay
- MOLPay Cash. This is great for customers who don’t trust internet banking. They offer convenience stores and other alternative payment channels for those who don’t have debit/credit cards.
- Mobile XDX. MOLPay has a mobile cross-platform payment kit. It provides local and global brands with the avenue for in-app payment. Their mobile platform can cater to all mobile shoppers in Southeast Asia.
2C2P is a leading payment services provider in Southeast Asia. They are involved in e-commerce and m-commerce businesses. 2C2P supports payments in seven Asia-Pacific countries. This includes Myanmar, the Philippines, Malaysia, and Indonesia.
Benefits of 2C2P
- Preloaded virtual card. This is a secure and cost-effective alternative to wire transfers or credit cards.
- Qwik. This peer-to-peer payment platform is effective for social commerce. They use Qwik for transactions made in Facebook. It’s cashless, convenient and secure.
Ayannah was founded in 2008. They have several payment services that cater to the unbanked. One of their widely used services is Sendah Direct — a web and mobile platform for resellers of digital and physical products.
Benefits of Ayannah
- Service for immigrants. Ayannah has Sendah. This service allows Filipinos to send physical and digital products to each other.
- Service for gamers. They also have Gamenah. This service allows gamers to buy game credits and virtual products over the phone, over the web, and over the counter.
Doku is an established online payment platform that has been around since 2007. They are connected to most major Indonesian banks such as BCA and Mandiri. They also accept Paypal payments in foreign currency.
Benefits of Doku
- Payment link. Personal sellers who don’t have a website get a link which directs to payment checkout. This link can be easily shared through social media and other messaging platforms.
- Automatic payment. This feature allows Doku to pay bills automatically according to the user’s desired schedule to avoid missed payments.
Ipay88 caters primarily to markets with e-Commerce and m-Commerce platforms. Aside from that, they also extend their online payment services to government agencies, industry associations, and more.
Benefits of Ipay88
- International purchases. International purchases and payments are made easy through their multi-currency feature.
- Shopping cart integration. Sellers can easily integrate the payment method to their website’s shopping cart for a seamless checkout process.
The bottom line
Selecting the biggest company isn’t exactly the best way to approach your payment needs. It’s best to see which features your business needs the most before settling for a platform. Understand how the money moves from your customer to you as well as the gateway’s different processing fees and policies.